Customer reviews

Hotel guest

7-Dec-2022
I would highly recommend this hotel to everyone. Very clean and comfortable. The staff went above and beyond what was expected. They were very friendly and informative. The food was excellent and plentiful. Grateful thanks to the chef Rooms exceptionally clean and comfortable. This was my partners first trip to NI and he can't stop praising the hotel to all his friends. Thank you to everyone for an excellent stay. Can't wait for next trip to book into The Valley Hotel.

Hotel response

Dear Guest, Thank you so much for this lovely lovely review, we are delighted you enjoyed every aspect of your stay here in the hotel, we are very proud of all team here in the hotel and look forward to welcoming you back, Lisa W

Hotel guest

2-Dec-2022
The hotel staff where very friendly and the room was clean and tidy. Breakfast portions were large too. Highly recommend

Hotel response

Dear Guest, Thank you so much for your lovely review, we delighted you enjoyed your stay with us, from all the team, Lisa W

Hotel guest

30-Nov-2022
Excellent food and a comfortable room. We appreciated being upgraded to a superior room because of a cancellation, and will definitely visit the Valley again.

Hotel response

Dear Guest, Thank you so much for your review we are delighted you enjoyed your stay and got the chance to enjoy one of our superior rooms. From all the team, Lisa W

Hotel guest

7-Nov-2022
A very enjoyable stay for my husbands birthday, great food and room was immaculate! A Great deal that included a lovely bottle of bubbly ? in our room on arrival. Would stay again.

Hotel response

Dear Guest, Thank you so much for your review, we are delighted you enjoyed your stay for your husband's birthday and the bubbly. From all the team, Lisa W

Hotel guest

23-Oct-2022
We had a lovely stay , friendly staff and the food was absolutely amazing

Hotel response

Dear Guest, A sincere thank you for your lovely review. We are delighted you enjoyed your stay with you and we look forward to welcoming you again to our hotel, from all the staff. Lisa W

Sean Mullan

19-Oct-2022
We attended a wedding here and stayed two nights. Hotel is lovely. Friendly staff and beautiful food. We are coming back again in a few weeks. Would definitely recommend a visit here.

Hotel response

Hi Sean, Thank you so much it was a pleasure meeting you and we are delighted you enjoyed your weekend with us, we look forward to welcoming you back. Kind Regards from all the team. Lisa W

Hotel guest

29-Sep-2022
Nice comfy beds, good clean modern rooms. Breakfast was a really good fry up, proper food. Friendly and helpful staff.

Hotel response

Dear Hotel Guest, Thank you so much for your 5/5 review of your stay with us. We look forward to welcoming you again, from all the team. Lisa W

Hotel guest

19-Sep-2022
Enjoyable stay and pleasant staff.

Hotel response

Dear Guest, Thank you for your review we are delighted you enjoyed your stay with us. From all the team. Lisa W

Christine Gardnier

11-Sep-2022
Myself and my husband had a great stay with yous for 2 night . We had a meal on the second night and the food was great and a Free drink at it was a 4 day after are wedding i will tell very to visit if they Are are up that way xx

Hotel response

Hi Christine, Thank you so much for your lovely review. it was a pleasure to look after you and we are delighted you enjoyed are stay with us, also Thank you so much for recommending our hotel to your friends, we very much appreciate it. From all the team. Lisa W

Hotel guest

28-Aug-2022
Excellent food from the bar & restaurant. Staff very helpful

Hotel response

Dear Guest, Thank you so much for your 5 star review, from all the team. Lisa W

Colin McCluskey

22-Aug-2022
Staff fantastic, they go that extra mile to ensure your stay is a good one. Food top notch.

Hotel response

Hi Colin, Thank you so much for your review, we are very proud of our team. Lisa W

Ivan Wamsley

19-Aug-2022
We had a lovely stay at the valley hotel the girl on reception could not have been more helpful the staff were lovely the rooms were nicely decorated and our evening meal and breakfast were very good would definitely recommend this hotel

Hotel response

Hi Ivan, Thank you so much, it was a delight to be part of your surprise, we all enjoyed meeting you, and look forward to seeing you again. From all the team. Lisa W

Matthew Walder

19-Aug-2022
Fantastic stay. Whenever I'm working in the area, I always book the Valley. The staff are always friendly and helpful. The rooms are clean and up to date, and to top it all off, the food is amazing!!

Hotel response

Hi Matthew, Thank you so much for your review, it was a pleasure to look after you while you were working in the area. We look forward to welcoming you back, from all the team. Lisa W

Olive Rogers

16-Aug-2022
We had a lovely stay & no doubt we will be back again from the moment we arrived we were met with lovely girl on reception who organised every thing for our stay food lovely & the icing on the cake was having our case left out side our bedroom door

Hotel response

Hi Olive, Thank you so much for your very kind review, we love to help our guests to have the very best of stays, we look forward to welcoming back soon. Lisa and all the team.

Hotel guest

15-Aug-2022
Everything was good i.e. cleanliness, food and room. Good parking and hotel well located

Hotel response

Dear Guest, Thank you so much for you review, Kind Regards, Lisa and all the team

Hotel guest

10-Aug-2022
Lovely Family run hotel, staff are very friendly and helpful. Food and Bar are excellent. The room was small but very clean. Will definitely stay here again.

Hotel response

Dear Guest, Thank you so much for your lovely review, we are delighted you enjoyed our friendly staff and excellent food, we available for you for your next visit Superior Double rooms which boast a super king size bed aswell as being situated at the back of the hotel. We look forward to welcoming you back to the hotel, from all the team. Lisa W

Hotel guest

10-Aug-2022
Lovely hotel with lovely friendly staff

Hotel response

Dear Guest, Thank you so much for your review we are delighted you enjoyed your stay, from all the team here at the hotel. Lisa W

Rosey Mulligan

8-Aug-2022
After Stairway to Heaven walk the bubbly on ice in room was very much appreciated. Whilst room was small it was very modern with all amenities coffee machine, tea, TV, fan. We had lovely meal in bar that evening and breakfast following morning which was good quality and well presented.

Hotel response

Hi Rosey, Thank you so much for your review, we are delighted you enjoyed your stay with us, and enjoyed our newly refurbished bedrooms, evening meal and fresh to order breakfast. Lisa and all the team

Julie Carson

7-Aug-2022
Stayed two nights last month with my partner,first-time there and I can highly recommend this hotel.Food was lovely, staff a pleasure and helpful .Hotel well presented and modern,also hotel and rooms spotless, rooms well stocked & comfortable bed is a bonus .breakfast choice is fantastic.i would return without hesitation

Hotel response

Hi Julie, Thank you so much for your lovely review, we are proud of the refurbishment, we look forward to welcoming you back, from Lisa and all the team at the hotel Thank you again.

Joanne flynn

1-Aug-2022
Stayed the wkend here. And what a beautiful hotel, beautiful room, delicious breakfast each morning, great friendly staff. And not forgetting the great cocktails at the bar. We will definitely be back. X

Hotel response

Hi Joanne Great to hear you found are hotel beautiful and that you enjoyed the room. Thankyou for your lovely comment about the breakfast. We are happy to hear you loved are staff we do have a great team. Cant wait to welcome you back again soon. Many Thanks Ciara


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