Customer reviews

Janet Adams

27-Aug-2019
Great hotel lovely food staff were great room was very cosy

Hotel guest

25-Aug-2019
My wife and I booked a room last minute as a treat for our wedding anniversary. The Valley Hotel had a Brilliant atmosphere, relaxing rooms with a great view, great food and friendly staff. Both my wife and I agreed we would definitely return in the future.

Hotel guest

31-Jul-2019
We stayed in the hotel on July 19th and although we were only there a short while as we were attending our friends' wedding near by, the hotel far exceeded our expectations. The room although small was perfect for what we needed and very clean. I must mention Niall who went above and beyond ensuring that we got a taxi back after the wedding and phoning us to ensure we got it ok. Also Sally Ann was so friendly the next morning, as we had missed breakfast she offered us fries which we appreciated but we chose to have the lunch menu which was great and again although the restaurant was busy with a group of bikers we were checked on several times and really enjoyed our lunch. Overall this is a lovely, friendly hotel with courteous staff.

Jason Wells

21-Jul-2019
The valley is a great place for my wife and i to retreat for great relaxation, great food and to unwind from everyday stess including the kids, the staff are great and tend to your every need, they are extremely freindly and well mannered. My wife and i have been staying here for about 3 years and we love it and will continue to stay here. If the idea of putting ur feet up and relaxing with a glass of wine and enjoying great food, then the valley is the place to stay. 10 out of 10 in every way.

Samantha Kernoghan

15-Jul-2019
Lovely staff, food and service excellent, will def recommend and stay again

francis frazer

14-Jul-2019
Fantastic stay with an absolutely brilliant breakfast. Staff were excellent.

Hotel guest

8-Jul-2019
Had the best overnight stay! Upgraded to deluxe room which was amazing! Have never stayed in such a lovely welcoming hotel! Staff were so attentive and customer service was 100%. Would highly recommend and would love to go back.

Mark Mullan

29-Jun-2019
Clean friendly staff and food was great too, nice area to relax will be staying again

Hotel guest

29-Jun-2019
Wonderful hotel and polite great food and lovely breakfast

Hotel guest

28-Jun-2019
Excellent customer service beautiful food and comfortable stay as always. Will be back just love the place

e muriel fleming

27-Jun-2019
As always had great service and courtesy from all the staff ,who went to great trouble to make sure every aspect of our stay was enjoyable. The food in the restaurant is delicious and huge portions .

Anna McQuitty

15-Jun-2019
Was very comfortable, staff very friendly and forthcoming, would recommend!

Donnam Murphy

3-Jun-2019
Deluxe Room was Beautifully presented, staff are very welcoming, accommodating and very friendly!

Hotel guest

28-May-2019
The staff were very friendly, the room was clean and comfortable. We also ate our main meal at the hotel and found the food was also good.

John Bridgett

22-Apr-2019
The Valley Hotel is an amazing place. Very few hotels nowadays have any real atmosphere, this one does. The staff are very polite, very friendly and nothing is too much trouble. Everyone seems happy in their work and this creates an amazing atmosphere. The rooms are as good as anywhere and better than most, food is excellent and the rates very competitive. If you need a hotel in this area, you wont find better than The Valley Hotel.

David Robinson

6-Apr-2019
We thought the Valley hotel was brilliant, the room was large with everything in it we needed, the food was amazing and the hotel is kept immaculately clean. However, the thing that makes the Valley Hotel stand out for us was the level of customer service and politeness and helpfulness of all the staff. It was a real pleasure to stay in the Valley Hotel and we look forward to staying there again.

Hotel guest

31-Mar-2019
Staff where so helpful and couldn't do enough for us would definitely recommend

Hotel guest

4-Jan-2019
Our stay in the deluxe room at the valley was luxurious infact we booked again . fantastic location ,local unique shops , first class dinning with something for everyone's taste . Highly recommended.

Hotel response

Hi Karen, Thank you so much for taking the time to write a review on Bookasssist on our new Deluxe Suite, please may I ask if you have time to review the hotel on Tripadivsor? Many Thanks in Advance Lisa and Diane

Stephen Porter

20-Dec-2018
Ok so after booking the hotel for a wee break for myself and my wife i was nervous due to the star level! Once we got there we were given the chance to stay in the honeymoon suite!! AMAZING!!! get it bought!

Hotel guest

8-Dec-2018
Had a lovely time at the valley staff were very friendly and helpful, breakfast was great would recommend :)

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