Customer reviews

Hotel guest

16-Feb-2020
Customer service excellent, food great quality, comfy room

Hotel guest

9-Feb-2020
We thoroughly enjoyed our stay at The Valley Hotel. We had a delicious meal on Saturday evening in the bar, the staff were very friendly and attentive. I loved my Expresso Martinis best ever! It shows that it is a family run hotel, everything you could possibly need is provided in your room, so thoughtful! We all agreed our breakfast was excellent, so much choice and perfectly cooked, gorgeous. Brilliant hotel for a short break, we'll be back.

Hotel guest

4-Feb-2020
Mum & I love our stays at The Valley. It is so welcoming & nothing is too much trouble.

Hotel guest

7-Jan-2020
Excellent with great service from staff. Would recommend.

Hotel guest

5-Jan-2020
Had the most wonderful stay in this gem of a hotel. Friendly staff, delicious food and the bedroom was just perfect! Will definitely be back!

Hotel guest

15-Dec-2019
All round excellent

Hotel guest

5-Nov-2019
We stayed at in the family room for one night. The layout of the interconnecting rooms suited us very well and the rooms were warm and quiet.

Hotel guest

14-Oct-2019
Valley Hotel is a first class place. The staff were all very helpful and friendly. The bedroom was very comfortable and clean. Will be back without a doubt.

David Woods

9-Oct-2019
A brilliant two night stay! The reasonably priced room was well equipped and comfortable and dinner in the restaurant was excellent on both nights. David really looked after us at breakfast and the bar staff were all efficient and very obliging. Highly recommended.

Donald Gilder

6-Oct-2019
Comfortable room. Extremely welcoming and helpful staff. good food. Look forward to returning the next time that I am working in the area

Elizabeth Neill

5-Oct-2019
Great hotel stayed in a deluxe suite absolutely beautiful bathroom was amazing breakfast was very good lots of choice loco bar food excellent I highly recommend I'll definitely be back

Hotel guest

2-Oct-2019
The staff at the hotel were very polite and happy to help and provided great service throughout our stay. The room was nice and clean and had everything you needed in it. The food was amazing at every meal! Loved everything we had and was all fresh! In total it was a great stay with friendly staff. Great experience! Would definitely recommend and stay again at this hotel

Hotel guest

29-Sep-2019
Hotel was very clean food was amazing.i booked a superior room but the room did not match the pictures on the website and was not recently refurbished phoned reception and was told it was We stayed in room 120

Hotel response

Hi George, My sincere apologies for the mix up, please call and ask for me and I will ensure you are in a refurbished superior room or indeed the deluxe suite (if available) on your next stay for a special rate and a bottle of bubbly on the house. Kind Regards, Lisa Williamson

Hotel guest

26-Sep-2019
Room was clean and comfortable, staff were friendly and helpful and the breakfast was good.

Hotel response

Hi Daniel, Thank you for your review we look forward to your next visit. Kind Regards, Lisa

Hotel guest

19-Sep-2019
Good staff, good food, clean room, no problems

Janet Adams

27-Aug-2019
Great hotel lovely food staff were great room was very cosy

Hotel guest

25-Aug-2019
My wife and I booked a room last minute as a treat for our wedding anniversary. The Valley Hotel had a Brilliant atmosphere, relaxing rooms with a great view, great food and friendly staff. Both my wife and I agreed we would definitely return in the future.

Hotel guest

31-Jul-2019
We stayed in the hotel on July 19th and although we were only there a short while as we were attending our friends' wedding near by, the hotel far exceeded our expectations. The room although small was perfect for what we needed and very clean. I must mention Niall who went above and beyond ensuring that we got a taxi back after the wedding and phoning us to ensure we got it ok. Also Sally Ann was so friendly the next morning, as we had missed breakfast she offered us fries which we appreciated but we chose to have the lunch menu which was great and again although the restaurant was busy with a group of bikers we were checked on several times and really enjoyed our lunch. Overall this is a lovely, friendly hotel with courteous staff.

Jason Wells

21-Jul-2019
The valley is a great place for my wife and i to retreat for great relaxation, great food and to unwind from everyday stess including the kids, the staff are great and tend to your every need, they are extremely freindly and well mannered. My wife and i have been staying here for about 3 years and we love it and will continue to stay here. If the idea of putting ur feet up and relaxing with a glass of wine and enjoying great food, then the valley is the place to stay. 10 out of 10 in every way.

Samantha Kernoghan

15-Jul-2019
Lovely staff, food and service excellent, will def recommend and stay again

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